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Service It was every parent's worst nightmare. On March 24, 2005, one-year-old Connor Reynolds fell down a flight of stairs in his grandmother's home in Burnaby, British Columbia. Fearing the worst, Angela called emergency services for help. The paramedics arrived on the scene in a heartbeat, but they…

Joshua Bell emerged from the Metro and positioned himself against a wall beside a trash basket. By most measures, he was nondescript—a youngish white man in jeans, a long-sleeved T-shirt, and a Washington Nationals baseball cap. From a small case, he removed a violin. Placing the open case at his feet,…