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In Crucial Conversations: Tools for Talking When Stakes are High, Kerry Patterson writes, “Now, an apology isn’t really an apology unless you experience a change in heart. To offer a sincere apology, your motives have to change. You have to give up saving face, being right, or winning in order to focus on what you really want. You have to sacrifice a bit of your ego by admitting your error.“

- Crucial Conversations, Kindle Loc. 1152-54 61 Illustration by Jim L. Wilson

1 Corinthians 15:3-4. "For I delivered to you as of first importance what I also received, that Christ died for our sins according to the Scriptures, and that He was buried, and that He was raised on the third day according to the scriptures."

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