In 1952, 14-year-old- Dave Bell bit into a candy bar, and found a twig inside. He wrote the Pearson Candy Company a letter seeking a replacement bar and included the twig as his proof. He received a letter from George Pearson, the son of one the company’s founders. Person apologized for the twig and explained that it had come from one the peanut vines. Pearson did not send any replacement candy, and Bell promptly filed the letter and forgot it. Sixty years later Bell and his wife moved and he found the old letter. Bell decided to follow-up with the company and sent an email asking about the replacement candy bar. In return, the company sent Bell a collection of their candy products. Christina Czeck, a human resources assistant, said the company’s policy is to send candy if a customer has an issue and it doesn’t matter if the complaint is 60 years old. She said this was the first time she had received a letter about an issue that old, and added, ”I was more surprised he remembered it from that long ago.”-- Jim L. Wilson and Jim Sandell
Six decades later, St. Cloud man receives an all-around nutty apology, http://www.sctimes.com/apps/pbcs.dll/article?AID=2013301240011&gcheck=1&nclick_check=1, Accessed January 23, 2013.
2 Timothy 2:13 (ESV) if we are faithless, he remains faithful— for he cannot deny himself.