Human nature is to broadcast news of bad service to everyone, but to fail to mention the kindness of employees who serve us well to anyone. Heather Gooch took the time to recognize Anissa, a SouthWest Airlines flight attendant, “who held the baby and walked him up and down the aisle as Gooch and her husband ate lunch,” by posting a picture of Anissa holding the baby on Facebook.
An attitude of gratitude benefits everyone. —Jim L. Wilson
Ephesians 4:29 (HCSB) “No foul language is to come from your mouth, but only what is good for building up someone in need, so that it gives grace to those who hear.”