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In consumer Christianity, however, church leaders function as religious baristas, supplying spiritual goods for people to choose from based on their preferences.  Our concern becomes not whether people are growing, but whether they are satisfied.  An unhappy member, like an unhappy customer, will find satisfaction elsewhere.  As one pastor enthusiastically said, “The problem with blended services is that half the people are happy half the time.  With a video venue, you can say, “If you don’t like this service style, try another one!” - Skye Jethani, “All We Like Sheep”

Leadership Magazine, Summer 2006, page 32